Refund & Exchange Policy 退款和換貨政策
我們的退貨政策有效期限為 5 天。 如果您購買後已經過了 5 天，很遺憾，我們無法提供退款或換貨。
如果退款獲得批准，通常需要 3-5 個工作天處理，退款將自動計入您的信用卡或原始付款方式。
如果您已完成上述所有操作但仍未收到退款，請透過 email@example.com 與我們聯繫
我們僅更換有瑕疵或損壞的物品。 如果您需要更換相同的商品，請發送電子郵件至 firstname.lastname@example.org，我們會告知您流程。
Our return policy lasts for 5 days. If 5 days have gone by since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it. It should also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval status of your refund.
If refund is approved, it normally take 3-5 working days to process, and a credit will automatically be applied to your credit card or original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund in 7 days after approval, please double check your bank account first, then contact your credit card company for update, it may take some time before your refund is officially posted depending on the original payment gateway.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of the above and still have not received your refund, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items can be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will let you know the process.
Depending on the delivery location, the time it may take for your exchanged product to reach you, may vary.